Customer Reviews & Testimonials

Mar 28
they did a great job and matt beam was very friendly and informative and experienced. would definitely use them again if I ever have another problemSean and Trish W
Mar 28
Matt Beam was great. Very professional. He explained everything to me, showed pictures of areas of concern and made recommendations. Felt as though he really was committed to helping me.
Bernadette F
Mar 28
Patrick arrived, analyzed my problem, and I believe he solved the problem. I would definitely recommend Critter Control and call them again if I had another problem.Jeanette P
Mar 28
Dave was very helpful. Prompt and thorough. Thank you.Jim C
Mar 10
Everyone at this company is professional, friendly and dependable. All my questions/concerns were appropriately addressed each step of the way -- from my initial conversation on the phone with Brad to my multiple discussions with Dave and Patrick. The work was completely in a timely manner. At first glance, you may feel the pricing structure of this company is higher than what you might find at a typical pest control company. However, Critter Control is different. Whereas most companies merely come to your home, do a superficial inspection, then place traps/bait boxes in various locations, Critter Control will actually inspect your home inside and out for potential areas of entry by pests. Dave's initial inspection involved climbing on the roof and taking more than 15 photos of holes, cracks and other openings in the roof, under eaves and soffits, and around window frames where mice could have been gaining entry. Then he submitted an estimate -- along with the photos -- for repairs. I don't know of any other pest control company which also provides this kind of service. While the work was not inexpensive, I feel comfortable with not only how I was treated (with respect as a customer with concerns) but also how comprehensive the service was. There was also no "hard sell" of their services, only complete disclosure of what they offer.Eileen B
Mar 10
Seems like we're off to a good start. No droppings in the kitchen by the trash can this morning and very little activity in the attic.Edie R
Mar 10
Matt is great! Thanks. Dawn C
Feb 28
A very positive experience! Very professional. And answered all of my questions in a language that I understood!Barbara B
Feb 28
Did a thorough inspection. Technician was very professional, courteous and friendly. And very knowledgeable. Will recommend this company.Barbara B
Feb 28
Great job!! The tech arrived promptly assented the issues and went to work. The area he was working in was cleaner then when he arrivedBarbara C
Feb 28
Great Job. Thanks.Gwen and Joseph F
Feb 28
I heard scratching in my attic and called Critter Control. They were able to come out the next day. Dave was fantastic (I was so nervouse)! He identified the problem as a raccoon and his entry point. He set a trap for him. Dave was very patient and took time to explain everything to me, including what to do when the raccoon was caught (call the office!). There was a tree that hung over my roof which allowed him to hop on the drain and make his way through.

I had the tree removed and the raccoon never showed up again. I called the office and Dave came out to remove the trap. They also informed me when the job was done.

I was very pleased with their customer service, including Mia who answered the phone!! Great job! I would highly recommend their services!Lisa S
Feb 28
I just wanted you guys to know that you were fantastic. Patrick McColgan was FANTASTIC!!!Mark and Mindy H
Feb 28
Very efficient and prompt. Called and explained process of eliminating the problem. Very well pleased.Hyla D
Feb 28
Matt was great. He took the time to explain exactly where the mice were getting in and what we should do to keep them out. Anthony a
Feb 28
Excellent work. We are very satisfied with the work provided. We would recommend your company.Ellen D
Feb 28
Thank you Patrick R
Feb 28
I would use critter control and also recommend them. Service was prompt and courteous.
Joanne L
Jan 12
Both Brad and Dave were very nice and efficient. The work was done, as promised. Dave clearly knew what he was doing, and could not have been more pleasant to work with. I cannot say enough positive things about this experience. I will recommend them to everyone I know, and use them, myself, if I need more help.Ellen R
Jan 12
Patrick was incredibly professional, knowledgeable and personable. Clearly explained everything and took care of all issues identified quickly. Highly recommend!Chuck and Evangeline B
Jan 12
Excellent service, friendly, knowledgeable technician!!! Highly recommend Michelle K
Jan 12
He was very knowledgeable and took the time to explain everything. We're very confident that the voles will be taken care of on our property. Thanks again!!!Carolyn and Allen N
Jan 12
The traffic in the attic has slowed down, but I still here them like at 7amMichael W
Jan 12
Delighted with the service we received from Critter Control! They were a pleasure to work with, and responded immediately to my call. Patrick knows his wildlife; he figured out right away that we were dealing with home-invading squirrels. He also discovered, and fixed, the multiple areas-of-entry the squirrels were using. Thanks so much -- highest recommendation!Andrew M
Jan 12
Dave, was great and kept us informed through the entire process.Peter L
Nov 28
I thought the groundhog would never go in trap, but after 12 days of watching him eat in my back yard. Yesterday I watched him for 20 minutes then he disappeared and thought he's hiding again. Half hour later, my faithful dog started barking at back door. I put him out and looked over at the trap and it was closed with the groundhog looking out at me! Thanks, I'll sleep better knowing he's not hibernating under my deckGregg B
Nov 28
Always great.anonymous
Nov 28
Patrick is a terrific pro who explains the work that needs to be done and then goes the extra mile.
He is a real credit to the company and the industry.Mark M
Nov 28
Patrick was excellent and I would recommend him to others who have a problem with mice. Thank you!Mary Kaye L
Nov 28
Matt was very helpful in helping isolate the source of a loud scratching noise heard at night by my tenant. He determined it was a mouse scratching on the metal housing for the kitchen vent, making more noise than you'd expect from a mouse. Now I can put my tenant's mind to rest that it was not a squirrel stuck inside the vent. We came up with a plan to address the issue by setting mouse traps, as I did not want to use poisons. Elizabeth P
Nov 28
On time, professional, and knowledgeable! Will recommend.Pam F
Nov 28
The technician was very knowledgeable and gave me a lot of information and he explained everything he was doing.Diane E
Nov 28
Patrick is friendly, prompt, reliable, obviously knows his stuff, and we trust his professional judgment. Larry L
Nov 28
the service rep was a graet person explained everything so that I understood the problem. Unfortunately no raccoon.Natalie G
Oct 27
Great job...very professionalJean D
Oct 27
Great job, well done professional service man. He listened to my problem and explained what he was going to do
to correct the problem for the price he quoted. I will tell my friends and neighbors about Critter Control being a
company they can trust and depend on. Thanks guys.Russell R
Oct 27
Very efficient and clean gentlemen, did the job and picked up the varment and trap.
I will recommend critter control to anyone🤓Leo K
Oct 27
Very responsive company and Matt is a pleasure to work with.Michele K
Oct 27
very professional, took pictures on the roof so we could see where the squirrels were coming in and out from the neighbors property twin home into ours. explained every detail of the job he was performing. Recommend Critter Control highly to resolve wildlife problems.Sharon S
Oct 27
I'm very pleased with Matt's service. He came when expected; did a thorough inspection addressing my concerns; and discussed his recommendations. He's been here before, and I have always been satisfied with all of his work.Sheri and Martin F
Oct 27
Great customer service!! Prompt critter pickup (Saturday) called at 10am they came with an hour to remove the groundhog. I have used them in the past! Alway wonderful service. I wouldn't use any other company.Marc and Dave are terrific!!!Sandy F
Oct 27
This was a first time experience with a squirrel in the roof of my porch. Critter Control took care of everything in 1 day. Them removed the cages after the second reset, making sure that there were no other roof residents. Moreover, Critter Control completed everything and the total price was $150 cheaper than my other estimate!
I'm delighted with my experience, because everything was taken care of and I didn't even have to be there or miss any work. Professional, prompt, positive. Exceptional experience. Highest marks from this satisfied customer.
Hoping I never need them again, but glad to know Critter Control is there if I do.

Thanks again,

RH, Berwyn, PARobert H
Oct 27
service and documentation for the customer is excellentStanley H
Oct 27
Dave was excellent. Thanks Michael and Debbie R
Oct 27
You were efficient and came each time when called. No song and dance. Genevieve T
Oct 27
Dave was great and very informative. Nice company to work with from initial contact at office to everyone I spoke with.Barbara W
Oct 27
Great job, Matt the technician was on time and conducted a very thorough inspection. A job well done and I appreciate the great service. Thanks again!Adam D
Oct 27
Guys completed work quickly and efficiently. Thanks for your help!!!!Barbara W
Oct 27
Very prompt/knowledgeable/businesslike/all questions answered/would use them again for their professionalism&friendliness. Very courteous. Thank youMary P
Oct 27
Very knowledgeable technician, did a great job. Friendly and efficient.Kelly B
Jul 27
Awesome customer service and help!Stacey C
Jul 27
Matt is awesome to work with. Oliver L
Jul 27
Prompt service & did more than I was billed for - thx.Frank G
Jul 27
thanksJohn D
Jul 27
Service was prompt and effective. We will see what happens in the next few days.Ann B
Jul 27
Five stars, Matt Beam and Dave? were very professional and we had a good talk about additional steps that could be taken to make my house more critter-proof in terms of exclusion measures. I especially like that you employ knowledgeable wildlife biologists to do this work. Thank you.Elizabeth P
Jul 27
The gentleman was very professional with his workmanship. Wish he had found the critter.Celie M
Jul 27
Excellent service today, and the technicians were through and explained everything. I would definitely recommend your company!Deborah G
Jul 27
It is a pleasure working with Critter Control. They are courteous and professional and complete the job on time. Greatly appreciate their expertise!Mary H
Jul 27
Excellent, knowledgeable and thorough work crew!
I hope we get rid of these creatures.
Hana B
Jul 27
Matt was on time, cordial, informative and professional as usual!John D
Jul 27
Excellent service!Deborah G
Jul 27
Matt is simply the best at what he does - I have used his company twice in the past 3 years and each time they have successfully eliminated a raccoon infestation. Matt is very responsive and works quickly to remove problem animals.Robert C
Jul 27
Great company to call. Timely with return telephone calls, and appointments. Dave very knowledgable about the removal and trapping of ground hogs. ThanksAnn S
Jul 27
Mr Patrick was very professional and polite he did a great job was on time and I look forward to passing along the word about critter control thanks guys.Wanda H
Jul 27
Excellent service!Karen and Rocco W
Jul 27
Very good service and prompt call backs and pickups of crittersJohn and Catherine H
Jul 27
The work has always been professionally done. We are thrilled with their service and kindness to the trapped animals (two foxes, one raccoon). I'm just waiting to see how they will handle the local skunk! NPHPeter H
Jul 27
Great job! Timely, courteous and complete. Thank you!Kelly B
Jul 27
Efficient and responsive. Thanks DaveDavid K
Jul 27
Many thanks - critter is gone due to a great job by Patrick. We are still not finished, but a good plan to make sure this continues to be resolved. Looking forward to completing this next week.

KenPam and Ken S
Jul 27
Many thanks - critter is gone due to a great job by Patrick. We are still not finished, but a good plan to make sure this continues to be resolved. Looking forward to completing this next week.

KenPam and Ken S
Jul 27
Patrick was very professional, always on time and very informative. Thank you!John G
Jul 27
Patrick did a thorough job and explained in detail. Excellent work and answered questions as we went through the process. Ken SchoesslerPam and Ken S
Jul 27
I would rate Matt and Critter Control 5 stars hands down. Friendly, accessible and effective - couldn't ask for more!Robert C
Jul 27
Matt was very attentive to our concerns. He did his work neatly, without disrupting our yard or house. He was very curtious, organized and was willing to answer our questions. I would recommend critter control to anyone. ( assuming they don't come back.) Thanks for all your assistance.Robert C
Jul 27
Matt did an excellent job of explaining the process, addressing our concerns and ridding us of our visitors.Kevin L
Jul 27
Thank you Mr Patrick for the hard honest work you did satisfaction is a under statement thanks again critter controlWanda H
Jul 27
Excellent service!! Tech was very knowledgeable and helpful in giving me options for proceeding to get cat and kittens out of crawl space. Very nice young man and very professional.
I would definitely recommend to others and would certainly use again.

Thank you!
Jackie Schumacher
Jacqueline S
Jul 27
An excellent job was done. I would recommend Critter Control to anyone.Kathleen and Jeff M
Jul 27
Great job!Janet W
Jul 27
Nothing but the highest ratings to Critter control and especially Terry. He provided a very thorough assessment of the issue, provided a detailed explanation of the resolution plan and the associated fees all with a quality guarantee. Very pleased and will certainly recommend to neighbors and friends. Donald N
Jul 27
Job has now been completed despite some very hot weather. This should eliminate the carpenter bee and woodpecker problem. Patrick was professional and pleasant to work with. Pleased with his attention to complete the job successfully and capabilities. Vincent W
Jul 27
Prompt service, got the job done (squirrel fell through kitchen hood vent and was stuck in flue above hood).Stephan C
Jul 27
I was very satisfied with the service. Matt called as I had requested and was on time. He was very helpful with his explanations and did everything I had expected. He was extremely polite, and I feel comfortable that he did and will continue to do an excellent job.Lynne M
Jul 27
Matt is always extremely polite, professional and conscientious. Highly recommend.susie
Jul 27
Thanks for the quick response to our bird problem. The field representative (Dave) was very knowledgeable on our specific problem, and was able to resolve the issue expediently. We will gladly recommend Critter Control of Phila/Delaware Valley to friends and family.

Regards,
Clyde Hedgepeth
Property Chair
Supplee Presbyterian Church
Clyde H
Jul 27
Very pleased with the service.Tom M
Jul 27
Excellent. No further problems, and done. Thank you for the work. Have good summer.

KenPam and Ken S
Jul 27
Fantastic service, fantastic results. Kelly B
Jul 27
Excellent work, professional service delivered by David Neff! Great job! Appreciate the service! April M
Jul 27
Timely and friendly service.Donna and Irwin W
Mar 21
Service was performed as requested. Your men did a great job. Cost was in line with price explanation.Mark B
Mar 21
Bob and his colleague were super! They went the "extra mile" to problem solve and prevent further problems.
Art Larson and T
Mar 21
I really liked the two guys who did the work, they were very thorough and helpful. The service is a touch expensive, which is my only complaint.Marc S
Mar 21
Totally professional, courteous and reliable - doing a very difficult job!Christy P
Mar 9
Critter Control did an amazing job getting rid of the flying squirrels in our attic. We had another company come in and try for almost 6 weeks but didn't trap any. Critter Control caught 17 squirrels in 2 days!! Very expensive problem but they did an excellent job and I would definitely use them again if needed.Kelley K
Feb 12
Matt, the tech, was knowledgeable, courteous, and did what he said he would do. We had a large ground hog hole on a bank and we agreed that they are hibernating and the proper treatment of stone to fill the hole. He also inspected the property to assess residual activity. Like that he called and reported what he did, and the price is consistent with what was quoted to me by the phone rep.

A slight issue is that I'm not sure there was quite enough stone to jive with the surface or ground contour, but it looks adequate to me.

Overall, I'm satisfied, will call again if needed, and would refer if asked.Dr. Mickey F
Feb 12
Great work. Technician came out on the early side of the window, which is good. Thanks.Steve T
Feb 12
I am grateful for the prompt, efficient, courteous, and professional service that I have received from Critter Control From my first phone call with Brad, follow up with Mia, and excellent service provided by Bobby and Terry, I am both impressed and appreciative.Helen S